I am now accessing as a :

Government Of Assam Guwahati Development Department Guwahati Metropolitan Drinking Water and Sewerage Board

Register my grievance against any inconvenience

Checklist:

  • GMDA, GMDW&SB, PMC’s, PIU’s and concerned contractors convene timely public consultation meetings at various locations, to create awareness on the project and solicit public cooperation for the ongoing works.
  • For information on the projects and to redress the grievance, the public may make a call at the Customer Call centre/Helpdesk at 1800 -345-3615 (Toll-Free)
  • The public support and patience are vital for the smooth completion of the projects. 

Overview

Guwahati Metropolitan Drinking Water and Sewerage Board (GMDW&SB) requires the understanding and support of the public in view of the difficulties while laying the pipes in the busy and narrow roads for all the projects. In addition, the work is being carried out by accommodating open drains on one or both sides and power and telephone cables, water lines running along roads. The roads are sometimes closed for few hours to facilitate the pipe laying works.

However, the Department always ensures that the work is being carried out with minimum inconvenience.

Although, few damages to existing utilities are inevitable and utmost efforts are being made to ensure minimum damages. However, any damages to the service lines are restored. But in case of any inconvenience, the Department could be approached through the toll-free number. 

 

Type of Service

Offline Service: Yes

Whom to Contact

Toll-Free Number: 1800 -345-3615 

How Do I