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Government Of Assam Guwahati Development Department Guwahati Metropolitan Drinking Water and Sewerage Board

Feed Back / Register your grievance against any inconvenience

Feedback / Grievances 

  • Consumers / Public may give their views on the Tariff on the email given below within 15 days .Any other grievances related to Guwahati Metropolitan Drinking Water & Sewerage Board may also be given on the email mentioned below.
  • For information on the projects and to redress the grievance, the public may make a call at Telephone No: 03612340132
  • The public support and patience are vital for the smooth completion of the projects. 


Guwahati Metropolitan Drinking Water and Sewerage Board (GMDW&SB) requires the understanding and support of the public in view of the difficulties while laying the pipes in the busy and narrow roads for all the projects. In addition, the work is being carried out by accommodating open drains on one or both sides and power and telephone cables, water lines running along roads. The roads are sometimes closed for few hours to facilitate the pipe laying works.

However, the Department always ensures that the work is being carried out with minimum inconvenience.

Although, few damages to existing utilities are inevitable and utmost efforts are being made to ensure minimum damages. However, any damages to the service lines are restored. But in case of any inconvenience, the Department could be approached through the toll-free number. 


Type of Service

Offline Service: Yes

Whom to Contact

Email: contact.gjb@gov.in / contact.gjb@nic.in

Telephone: 03612340132

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